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IA na recuperação de dívidas: Nesta imagem, dois profissionais estão analisando colaborativamente o código do programa para processos automatizados em uma grande tela. A cena ilustra a aplicação prática da Inteligência Artificial (IA) e da Automação de Processos Robóticos (RPA) na gestão de dívidas — um exemplo de transformação digital na gestão de recebíveis.

AI and the future of debt collection

4 min.
How is AI reshaping the financial sector? In this interview, Dobrin Mirevski and Paul Baltag share their views on upcoming changes – from ethical automation to real-time decision-making.
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Jovem mulher no celular ao lado de um membro da equipe EOS com fones de ouvido e duas mulheres conversando

Plain language: Improving communication with consumers

3 min.
Plain language helps companies and consumers alike. In this interview, an expert in the field explains why that is so and why it is especially important in the debt collection segment.
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ESG: EOS has a clear agenda for environmentally conscious and socially responsible action. Corporate Responsibility experts see to it that the strategy is being implemented in the national companies.

ESG experts promoting sustainability at EOS internationally

4 min.
Commitment to strategy: Sustainability is becoming a success factor for financial companies. ESG experts at EOS are driving environmentally conscious and socially responsible action internationally.
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Kollecto+ is the digital collection system of EOS.

Digital debt collection system: The success story of Kollecto+

3 min.
Almost half of EOS national subsidiaries work with Kollecto+. The digital collection system is making great strides and offers customers and consumers alike many benefits.
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Cybersecurity expert Janusch Skubatz, Chief Information Security Officer of the EOS Group, with brown hair and white shirt

Not sure about generative AI? The balance between innovation and risk.

4 min.
Generative AI offers companies enormous potential. The Otto Group reduces these risks with its in-house ogGPT tool. The EOS Group also benefits from this.
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One illustration shows a robot or chatbot holding up various charts and texts, as well as several employees working on computers and asking the chatbot questions.

How generative AI is taking over routine tasks in the financial sector

3 min.
Already, generative AI can handle a lot of typical tasks in financial services companies. EOS is testing how chatbots can reduce employee workload even more and improve their efficiency.
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Annual and Sustainability Report 2024/25

In our Annual and Sustainability Report, we reflect on a successful financial year in which we courageously tackled new challenges. The report outlines the EOS Group’s principal activities and business highlights, along with its strategies for corporate, social, and environmental responsibility.

Read the full report here

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Dois colaboradores da EOS olham para um laptop juntos enquanto estão absortos em uma conversa.

Corruption Risk Prevention Plan

Corruption is a problem that currently persists throughout society. As such, it is everyone's duty to contribute to combating this issue.

In this regard, EOS Portugal has issued its Corruption Risk Prevention Plan, a crucial tool for identifying situations where corruption risks may exist and applying the necessary mitigation measures. We draw your attention to the following points:

  1. The Corruption Risk Prevention Plan applies to all EOS employees, regardless of their role and/or position.
  2. It identifies the corruption risk situations to which EOS Portugal is exposed, which have been classified according to their level of risk.
  3. It also establishes the mechanisms for preventing and mitigating corruption risk situations.

 

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Press contact

EOS Financial Solutions Portugal , S.A

Av. do Colégio Militar 37F

1500-392 Lisboa

Portugal


[email protected]